Delivery Policies

All products from the San Chayil Store are shipped directly from our warehouses to the customer’s address. The processing time is 2-7 business days from the payment confirmation date, which includes order sorting, packaging, and carrier pickup.

We typically process orders within 2 business days; however, unforeseen circumstances like carrier or factory delays may occur, so the maximum processing time is set to 7 business days.

Delivery Timeline:

• Payment Confirmation: 1-3 business days
• Processing and Sorting: 2-7 business days
• Delivery: 5 to 25 business days

Based on our experience, 95% of orders are delivered within 15 business days after dispatch.

Your purchase is guaranteed at San Chayil. We monitor your order from purchase to delivery, ensuring either your product or a full refund.

We are committed to maintaining trust and reliability with our customers. All products from San Chayil are imported and shipped directly from the factory in Asia to our customers’ addresses across World.

We request complete accuracy when filling out the delivery address to ensure timely delivery. Please note that the address cannot be changed after 24 hours of placing the order, as processing and preparation for shipment begin within this period.

Any questions? If you have any questions about your order or want to check tracking details, simply email us at (hellosanchayilshop.com@sanchayilshop.com) with your order number and full name. Our team will review your order and assist as soon as possible.

Remember, we’re here to help. Count on us!